Customer Relationship Management

/Tag:Customer Relationship Management

Docusoft Product Suite

The Docusoft Product Suite provides a powerful and secure environment to manage and view all documents, wherever they reside, and all contact data, with extended functionality for internal workflows, document handling, document import, document splitting, external document delivery, document security, access controls, and so much more. Document Management System (DMS) The DMS is our [...]

What is CRM? And why should I use one?

What is CRM? And why should I use one? Customer Relationship Management (CRM) refers to practices, strategies and technologies that companies use to manage and analyse customer interactions and data throughout the customer life-cycle. The goal is to enhance business relationships with customers and improve customer retention while driving sales growth. Most CRM solutions are designed [...]

By | April 10th, 2015|Customer Relationship Management|0 Comments

Back Office Filing – Key Role in the Successful Running of an Organisation

Back office filing will play a key role in the ever evolving business landscape. Faced with intense competition, organizations are looking for ways to reinforce their market reach and differentiate and develop systems to effectively cater for their client base. Below is a look at the importance of filing processes that are carried out [...]

By | April 6th, 2015|Document Management|0 Comments

Docusoft – Client Relationship Management

Docusoft already provide an extremely effective Document Management System to manage all client related documents in a single, secure environment.  The Docusoft CRM adds significant value to the DMS by providing a comprehensive and integrated solution to manage client/contact data, tasks, templates, and mail merges. The Customer Relationship Management is a powerful system designed [...]

By | July 25th, 2014|Client Relationship Management, CRM Application|0 Comments

Information Risk Management

The development of technology has without a doubt improved the means wherein information is accessed, processed, stored, and retrieved. Today, information can be obtained from anywhere in the world and even on distant planets, processed and stored at a central location, and retrieved from another location within a matter of minutes. However, with the [...]

By | May 24th, 2014|Document Management|0 Comments